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电话随访系统在出院随访中的应用
引用本文:魏浩文,丁腊春,王译,黄春雷,郑湘. 电话随访系统在出院随访中的应用[J]. 医学信息学杂志, 2018, 39(3): 33-35
作者姓名:魏浩文  丁腊春  王译  黄春雷  郑湘
作者单位:镇江市第四人民医院 镇江 212001,镇江市第四人民医院 镇江 212001,镇江市第四人民医院 镇江 212001,镇江市第四人民医院 镇江 212001,镇江市第四人民医院 镇江 212001
摘    要:以镇江市第四人民医院为例,阐述随访系统的积极作用,包括完善随访管理流程、增强随访监控及实现数据汇总,分析存在的问题并提出相应改进措施,包括建立专业随访系统开发团队、实现各系统间数据对接等方面。

关 键 词:出院随访  系统衔接  IP电话  电子病历  患者满意度
修稿时间:2017-12-06

Application of the Telephone Follow-up System in the Follow-up after Discharge
WEI Hao-wen,DING La-chun,WANG Yi,HUANG Chun-lei and ZHENG Xiang. Application of the Telephone Follow-up System in the Follow-up after Discharge[J]. Journal of Medical Informatics, 2018, 39(3): 33-35
Authors:WEI Hao-wen  DING La-chun  WANG Yi  HUANG Chun-lei  ZHENG Xiang
Affiliation:Zhenjiang Fourth People''s Hospital, Zhenjiang 212001, China,Zhenjiang Fourth People''s Hospital, Zhenjiang 212001, China,Zhenjiang Fourth People''s Hospital, Zhenjiang 212001, China,Zhenjiang Fourth People''s Hospital, Zhenjiang 212001, China and Zhenjiang Fourth People''s Hospital, Zhenjiang 212001, China
Abstract:Taking the Zhenjiang Fourth People''s Hospital as an example, the paper sets forth the active role of the follow-up system, including perfecting the follow-up management process and strengthening supervision on follow-up and data collection, analyzes existing problems and raising corresponding measures for improvement, including building a professional team for the development of the follow-up system, realizing data docking between various systems and other aspects.
Keywords:Discharge follow-up  System cohesion  IP telephone  Electronic Medical Records(EMR)  Patient satisfaction
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