| 医疗纠纷调处工作需要人文理念 |
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| 引用本文： | 杜淑英. 医疗纠纷调处工作需要人文理念[J]. 中国医院, 2008, 12(9): 21-23 |
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| 作者姓名： | 杜淑英 |
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| 作者单位： | 首都医科大学宣武医院,100053,北京宣武区长椿街45号 |
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| 摘 要： | 为了维护医患双方的合法权益、客观公正的处理医疗纠纷、促进医患和谐，对医疗纠纷调处工作的理念和方法等进行分析。通过实践体会到，更新理念，将人文元素融人医疗纠纷的调处工作中，既是医院人文管理的组成部分，也是医院文化建设的核心内涵。
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| 关 键 词： | 医疗纠纷 人文理念 医疗卫生 医院管理 |
Medical dispute adjustment needs humanistic care |
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| DU Shuying. Medical dispute adjustment needs humanistic care[J]. Chinese Hospitals, 2008, 12(9): 21-23 |
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| Authors: | DU Shuying |
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| Affiliation: | DU Shuying:Affiliated Xuanwu Hospital,Capital Medical University,No.45,Changchun Street,Xuanwu District,Beijing,100053,PRC |
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| Abstract: | To insure hospital and patients rights, handle medical dispute impartially, improve hospital patient harmonious relationship, the theory and methods of medical dispute adjustment were analyzed. Based on the experience, medical dispute solution integrated humanistic care could smooth hospital patient relationship. Humanistic care was not only parts of hospital humanistic management, but also core parts of hospital cultural building. |
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| Keywords: | medical dispute humanistic care |
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