人性化护理干预对急诊科患者心理状态和满意度的影响

目的探究人性化护理干预对急诊科患者心理状态和满意度的影响。方法选取我院急诊科在2017年9月至2018年9月期间收治的180例患者,根据随机数字表法将其分为观察组和对照组,每组90例患者。观察组采用人性化护理模式进行护理;对照组采用常规护理模式护理。比较两组患者的心理状态和护理满意度。结果两组患者经过我院临床护理后,观察组患者的护理有效率为64.44%优于对照组42.22%(P<0.05);观察组患者对护理人员的满意率为75.56%;优于对照组52.22%(P<0.05)。结论人性化护理干预可有效提高急诊科患者的心理状态和患者满意度,值得推广。

Impact of Humanistic Nursing Intervention on the Mental State and Satisfaction of Patients in Emergency Department

Objective To explore the impact of humanistic nursing intervention on the mental state and satisfaction of patients in emergency department. Methods A total of 180 patients admitted to the emergency department of our hospital from September 2017 to September 2018 were selected and randomly divided into observation group and control group, 90 patients in each group. The observation group was treated with humanistic nursing mode;the control group was treated with routine nursing mode. The psychological status and satisfaction of the two groups of patients were compared. Results After the clinical care of the two groups, the effective rate of the patients in the observation group was 64.44%, which was better than the 42.22% in the control group(P<0.05). The satisfaction of the patients with nursing staff in the observation group was 75.56%;which was better than the 52.22% in the control group(P<0.05). Conclusion Humanistic nursing intervention helps to improve the psychological state and satisfaction of patient in emergency department, which is worth of promoting.