| 基于模糊层次分析评价法的健康体检服务质量评价 |
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| 引用本文： | 李黎.基于模糊层次分析评价法的健康体检服务质量评价[J].中国卫生质量管理,2012,19(1):53-55. |
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| 作者姓名： | 李黎 |
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| 作者单位： | 解放军第181医院 广西柳州 545006 |
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| 摘 要： | 目的探讨评价健康体检服务质量的有效方法。方法以2010年体检服务质量调查为例,基于模糊层次分析评价法,随机抽取1 000份填写完整的调查问卷进行分析。结果评价结果直观地反映了体检服务质量的各方面内容,对体检工作改进有较强的指导性。结论模糊层次分析评价法能较好地用定量形式体现定性指标,运用模糊层次分析评价模型可构建较适合的健康体检服务质量评价模型。
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| 关 键 词： | 模糊层次分析评价法 健康体检 服务质量 评价 |
Fuzzy AHP - Based Quality Evaluation of Health Examination Service |
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| LI Li.Fuzzy AHP - Based Quality Evaluation of Health Examination Service[J].Chinese Health Quality Management,2012,19(1):53-55. |
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| Authors: | LI Li |
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| Institution: | LI Li(181 Hospital of PLA, Liuzhou, Guangxi,545006, China) |
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| Abstract: | Objective To explore the quality evaluation methods on health examination service. Method To take the quality survey on hospital medical center medical service in 2010 as an example, in accordance with the principle of fuzzy AHP, 1,000 questionnaires were randomly selected for analysis. Result The result directly reflects the hospital medical service quality in all aspects, which guides the improvement of health examination service. Conclusion The fuzzy AHP method can better quantify the qualitative indicators, and the use of Fuzzy AHP model can construct a more appropriate health examination service quality evaluation model. |
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| Keywords: | Fuzzy AHP Physical Examination Service Quality Evaluation |
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