| 人性化管理在门诊部护理管理中的应用 |
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| 引用本文： | 范英华. 人性化管理在门诊部护理管理中的应用[J]. 护理管理杂志, 2005, 5(8): 57-58 |
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| 作者姓名： | 范英华 |
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| 作者单位： | 南京大学医学院附属鼓楼医院,门诊部,江苏,南京,210008 |
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| 摘 要： | 门诊部通过开展“快乐护理”活动和运用各种激励机制,为护士营造和谐宽松的工作环境;加强对护士的培养,使护理人才优化组合,转变观念,实行人性化管理,提高了护士学习兴趣,改善了护士间的人际关系,增强了集体荣誉感,提高了门诊护理服务质量。
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| 关 键 词： | 人性化 护理管理 门诊部 |
| 文章编号： | 1671-315X(2005)08-0057-02 |
| 修稿时间： | 2005-02-23 |
Application of humanistic management in the nursing management of outpatient department |
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| FAN Ying-hua. Application of humanistic management in the nursing management of outpatient department[J]. Journal of Nursing Administration, 2005, 5(8): 57-58 |
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| Authors: | FAN Ying-hua |
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| Affiliation: | FAN Ying-huaOutpatient Department,Drum Tower Hospital Affiliated to the School of Medical Sciences,Nanjing University,Nanjing 210008,China |
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| Abstract: | A series of measures were carried out in the outpatient deparment to practice humanistic management,such as providing harmonious and relaxed working environment by holding "Happy-nursing activities" and applying various encouragement mechanisms,intensifying the training of nurses to achieve the optimization of qualified personnel and change their service ideas.This practice enhanced nurses' learning enthusiasm,improved their interpersonal relationship,strengthened their sense of group honor and promoted the quality of nursing service in outpatient department. |
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| Keywords: | humanistic nursing management outpatient department |
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