浅谈护患沟通的技巧

有关资料显示，临床上80％的护理纠纷是由于沟通不良或沟通障碍造成的。患好的护患沟通是做好一切护理工作的基础，是保证护理质量、防范护患纠纷的一个不容忽视的问题。护患关系的好坏不仅影响护士与患者的心理需要和行为，同时，还直接影响着患者疾病的治疗效果与：康复状态。在临床护理工作中，护士要不断加强自身修养，强化以病人为中心的服务理念，同时加强护患沟通，才能构建和谐的护惠关系。

Discussed shallowly protects the trouble communication skill

The pertinent data demonstrated that,on the clinical 80 % nursing dispute is because the communication not good or the communication barrier creates. Good protects the trouble communication is completes all nursing work the foundation, is guaranteed the nursing quality, the guard protects the trouble dispute a not allow to neglect question. Not only protects the trouble relations the quality to affect the nurse and patient＇s psychology needs with the behavior, simultaneously, but also is directly affecting the patient disease treatment result and the recovery condition. In the clinical nursing work, the nurse must strengthen own tutelage unceasingly, strengthens serves the idea take the patient as the center, simultaneously strengthens protects the trouble communication,can construct harmoniously protects the trouble relations.