药师对现代药学服务认识的调查分析

目的探索在三甲医院中药师对药学服务模式需求的特点以及药师对自身能力和业务能力提高方法的认识。方法 2011年6月—2012年6月随机抽取广州市内4所三甲医院的在职药师500人。问卷每人一份,回收有效问卷478份,回收率为95.6%。药师对现代药学服务的认识调查问卷内容包括：（1）对门诊药房服务模式情况的认识;（2）对住院药房服务模式情况的认识;（3）对药学信息服务模式情况的认识;（4）对临床药学发展状况的认识。药师专业价值自我认知调查问卷内容包括：（1）基本功自我评价;（2）服务态度自我评价;（3）自信心自我评价;（4）自身提高业务水平的形式。结果 A组与B组药师对对门诊药学服务模式的认识、对住院药学服务模式的认识、对药学信息服务模式的认识、对参与临床工作模式的认识情况比较,差异均无统计学意义（P〉0.05）。A组与B组药师基本功自我评价、服务态度自我评价比较,差异均无统计学意义（P〉0.05）;两组自信心自我评价比较,差异有统计学意义（P〈0.05）。药师提高自身业务水平的主要形式有进修学习、讲座与学习班、考研、考博等。结论提高药师对现代药学服务认识的关键,在于医院重视、药师自觉学习、加强心理健康教育以及按各人的不同情况选择继续教育的形式。

Investigation and Analysis of Pharmacists Understanding of Modern Pharmaceutical Care

Objective Explore in the first class -grade Ⅲ hospitals, pharmacists demand characteristics of the phar- maceutical care model, and the pharmacist＇s own ability and understanding of the methods to improve the operational capacity. Methods In June 2011 - June 2012 randomly chosen guangzhou 4 3 armour hospital in the city of 500 people on - the - jobpharmacist. A questionnaire per person, recycling effective questionnaire 478, the recovery was 95.6%. Pharmacists knowl- edge of modern pharmacy services questionnaire contents include： （ 1 ） of the mode of outpatient pharmacy services; （2） understanding of hospital pharmacy service model situation; （3） knowledge of pharmacy information service mode; （4） the understanding of clinical pharmacy development. Pharmacist professional values self - Perception questionnaire contents include： （ 1 ） the basic self assessment; （2） service attitude self assessment; （ 3 ） self - evaluation self - confidence; Ptaise the level of busi- ness in the form of （4） itself. Results Group A and group B pharmacist on the understanding d the outpatient pharmacy serv- ice mode, understanding of hospital pharmacy service model, and the pharmaceutical information service mode of understanding and awareness of participation in clinical work patterns, there were no statistically significant differences （ P 〉 0. 05 ）. Group A and group B pharmacist basic self evaluation, service attitude, self - evaluation, there were no statistically significant difference （P 〉 0. 05 ） ; Two groups of serf - evaluation self - confidence comparison, the difference was statistically significant （ P 〈 0. 05）. Pharmacists improve their business level is the main form of studying, lectures and workshops, one＇s deceased father grind, cobb, et al. Conclusion The key to improving pharmacists＇ understanding of modern pharmaceutical care depended on if the hospital attach importance to it, the pharmacists＇ consciously study, strengthen the mental health education, and the form d continuing education.