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Improving communication: a practical programme for teaching trainees about communication issues in the general practice consultation
Authors:MARY BOULTON,JO GRIFFITHS&dagger  ,D. HALL&dagger  ,M. MCINTYRE&dagger  ,B. OLIVER&dagger  ,J. WOODWARD&dagger  
Affiliation:Health Education Studies Unit, London;Queen Mary's Hospital Vocational Training Scheme, Sidcup, Kent
Abstract:This paper describes a teaching programme, for use in general practice vocational training, which provides a theoretical and practical framework for exploring key aspects of the consultation with trainees. A particular emphasis is on the educational or 'cognitive' outcomes of the consultation and skills for improving them. The five stages of the programme are described and an example of experience of each stage is given. The paper concludes with an evaluation of the programme by the trainers, trainees and social scientist involved.
Keywords:Teaching/*methods    *Communication    *Interviews    General practice/*educ    *Education, medical, graduate    Physician-patient relations
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