| 疗养院健康体检管理中心开展优质护理服务的管理和实践 |
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| 引用本文： | 王茜,林虹伶,张一样.疗养院健康体检管理中心开展优质护理服务的管理和实践[J].中国疗养医学,2011,20(3):206-207. |
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| 作者姓名： | 王茜 林虹伶 张一样 |
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| 作者单位： | 南京军区杭州疗养院,310007 |
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| 摘 要： | 近年来疗养院健康体检管理中心开展优质护理服务,采用问卷调查的形式,了解体检客户对护理服务的意见,着重提高业务技能,重点塑造服务形象。不仅提高了护士的综合素质,也提升了体检中心的整体社会形象。
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| 关 键 词： | 疗养院 健康体检管理中心 优质护理服务 管理 实践 |
Management and practice of physical examination management center of sanatorium carrying out high-quality care |
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| Wang Qian,Lin Hongling,Zhang Yiyang.Management and practice of physical examination management center of sanatorium carrying out high-quality care[J].Chinese Journal of Convalescent Medicine,2011,20(3):206-207. |
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| Authors: | Wang Qian Lin Hongling Zhang Yiyang |
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| Abstract: | In recent years,health examination management center of sanatorium carry out high-quality health care and medical management services,using the survey form,understand the customer care services,medical advice,focus on improving business skills,and shaping the service image.Not only improve the overall quality of nurses,enhanced the image of the whole community for medical centers. |
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| Keywords: | Sanatorium Health examination management center of sanatorium High-quality health care and medical management services Management Practice |
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