| 医疗服务质量测量方法研究进展 |
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| 引用本文： | 方一安,姜少华,王庆志,蒋培,邹俊怡,周欢,张晓玲. 医疗服务质量测量方法研究进展[J]. 现代预防医学, 2019, 0(9): 1624-1626 |
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| 作者姓名： | 方一安 姜少华 王庆志 蒋培 邹俊怡 周欢 张晓玲 |
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| 作者单位： | 四川大学华西公共卫生学院/四川大学华西第四医院,四川 成都 610041 |
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| 摘 要： | 随着医改的深入,医疗服务质量问题引起了政府及学界的广泛关注。提升医疗服务质量的前提在于对其进行准确测量,而这一直是困扰管理者的难题。本综述通过对目前用于医疗服务质量测量的主要方法(指标法、病例法、观察法、情景模拟法及标准化病人法)进行系统总结,分析各类方法的优点以及局限性,为准确测量医疗服务质量提供科学参考。〖JP〗
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| 关 键 词： | 医疗服务 质量 测量方法 |
Research progress in measurement methods for medical services quality |
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| FANG Yi-an,JIANG Shao-hua,WANG Qing-zhi,JIANG Pei,ZOU Jun-yi,ZHOU Huan,ZHANG Xiao-ling. Research progress in measurement methods for medical services quality[J]. Modern Preventive Medicine, 2019, 0(9): 1624-1626 |
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| Authors: | FANG Yi-an JIANG Shao-hua WANG Qing-zhi JIANG Pei ZOU Jun-yi ZHOU Huan ZHANG Xiao-ling |
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| Affiliation: | West China School of Public Health and West China Fourth Hospital,Sichuan University,Chengdu,Sichuan 610041,China |
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| Abstract: | With the healthcare reform deep-going,medical services quality receives extensive attention.The precise measurement of medical services quality,always taken to be a difficult problem,is the prerequisite for quality improvement.Through systematic review of quality measurement methods,including indexes,chart abstraction,observation,vignettes and standardized patients,we aim to discuss advantages and disadvantages of these methods and to provide scientific references for accurately measuring medical services quality. |
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| Keywords: | Medical services Quality Measurement methods |
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