| 优质护理服务在眼科手术患者中的应用 |
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| 引用本文： | 裴惠.优质护理服务在眼科手术患者中的应用[J].中国医药指南,2011,9(17):185-186. |
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| 作者姓名： | 裴惠 |
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| 作者单位： | 四川省成都爱尔眼科医院护理部,四川,成都,610041 |
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| 摘 要： | 目的探讨对眼科手术患者提供优质护理服务前后其满意度的变化,指导临床不断提高护理服务质量。方法随机抽取实施眼科手术患者600例,各随机分为300例未实施优质护理服务组和实施优质护理服务组。对未实施优质护理服务组患者只进行普通的治疗性常规护理,而实施优质护理服务组患者在常规护理的基础上提供优质护理服务;然后对两个组的患者各发放300份满意度调查问卷,了解提供优质护理服务前后患者的满意度情况。结果对眼科手术患者提供优质护理服务后,其满意度有了显著提高(P<0.001)。结论优质的护理服务可以极大的提高眼科手术患者的满意度,故在眼科临床护理工作中应当广泛推广应用,使其护理服务质量不断提高。
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| 关 键 词： | 优质护理服务 眼科手术 满意度 |
Quality Care in the Application of Eye Surgery Patients |
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| PEI Hui.Quality Care in the Application of Eye Surgery Patients[J].Guide of China Medicine,2011,9(17):185-186. |
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| Authors: | PEI Hui |
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| Institution: | PEI Hui(Department of Nursing,Ireland Eye Hospital,Chengdu 610041,China) |
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| Abstract: | Objective Investigating the satisfaction change of patients for eye operation who are provide quality nursing care.Methods Selecting 600 cases from patients for eye operation randomly,and 300 cases devided into no-performing quality nursing care group and performing quality nursing care group.We provide normal nursing care to no-performing quality nursing care group,but quality nursing care to performing quality nursing care group.Then we give out 300 questionnaires to each other group,so we can know the sa... |
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| Keywords: | Quality nursing care Eye operation Satisfaction |
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