| 干部病房“优质护理服务示范工程”实践 |
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| 引用本文： | 杨秀丽,闫海楠,赵晶晶. 干部病房“优质护理服务示范工程”实践[J]. 解放军医院管理杂志, 2012, 19(2): 199-200 |
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| 作者姓名： | 杨秀丽 闫海楠 赵晶晶 |
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| 作者单位： | 解放军第155医院干部病房,开封,475003 |
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| 摘 要： | 本文从优质护理服务示范工程实践出发,针对干部病房的护理服务目标,提出采取转变服务理念,公开分级护理服务标准、服务内涵和服务项目,引入患者知情监督机制,改革服务模式等措施,确保实现护理服务质量让患者满意、家属放心、促进健康的目标。
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| 关 键 词： | 干部病房 优质护理服务示范工程 |
Practice of High Quality Nursing Service Demonstration Project in Cadre Ward |
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| YANG Xiu-li , YAN Hai-nan , ZHAO Jing-jing. Practice of High Quality Nursing Service Demonstration Project in Cadre Ward[J]. Hospital Administration Journal of Chinese People's Liberation Army, 2012, 19(2): 199-200 |
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| Authors: | YANG Xiu-li YAN Hai-nan ZHAO Jing-jing |
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| Affiliation: | (Cadre Ward,No.155 Hospital of PLA,Kaifeng 475003) |
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| Abstract: | In order to provide service of patients satisfaction and the relation reassurance,the high quality nursing service demonstration project was put into practice,in which the nursing goal is of high quality,the new service concept is adopted,the contents are published of nursing graduation standard,service connotation and items,also the mechanisms of patients’ rights of being informed and supervision are introduced,and the service mode is reformed. |
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| Keywords: | cadre ward high quality nursing service demonstration project |
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