| 专科医院预约门诊的现状及发展探讨 |
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| 引用本文： | 马建霞,沈丽,张纯,陆晓燕,满晓波. 专科医院预约门诊的现状及发展探讨[J]. 解放军医院管理杂志, 2012, 19(4): 342-343 |
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| 作者姓名： | 马建霞 沈丽 张纯 陆晓燕 满晓波 |
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| 作者单位： | 第二军医大学东方肝胆外科医院门诊部,上海,200438 |
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| 摘 要： | 通过专科医院门诊服务的长期实践,比较几种常见预约门诊方式,分析医院预约门诊实行后的实际情况;提出优化方案,探讨适用于专科医院、更加便利患者的预约机制,以缓解医患矛盾,优化就医流程,切实解决患者看病难问题。
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| 关 键 词： | 专科医院 门诊 预约 |
Outpatient Appointment in Specialized Hospital: Status and Development |
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| MA Jian-xia , SHEN Li , ZHANG Chun , LU Xiao-yan , MAN Xiao-bo. Outpatient Appointment in Specialized Hospital: Status and Development[J]. Hospital Administration Journal of Chinese People's Liberation Army, 2012, 19(4): 342-343 |
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| Authors: | MA Jian-xia SHEN Li ZHANG Chun LU Xiao-yan MAN Xiao-bo |
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| Affiliation: | (Department of Outpatient,Eastern Hepatobiliary Surgery Hospital,Second Military Medical University,Shanghai 200438) |
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| Abstract: | Based on long-term survey on the outpatient service of specialized hospital,the author compared and analyzed several common methods of appointment to learn the patients＇ attitudes and requirements towards the appointment service.After summarizing the actual situation,the author raised optimized scheme hoping that it could both provide patients with more convenient appointment system to ease the patient-hospital contradiction,and optimize the treatment process,to effectively solve the problems of patients when receiving medical service. |
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| Keywords: | specialized hospital outpatient appointment |
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