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为部队服务“十个一”工程
引用本文:董树虹,吴昊,姬军生,郭继卫,李景波. 为部队服务“十个一”工程[J]. 解放军医院管理杂志, 2012, 19(3): 203-205
作者姓名:董树虹  吴昊  姬军生  郭继卫  李景波
作者单位:第三军医大学西南医院卫勤办公室,重庆,400038
摘    要:医院始终坚持"姓军为兵"本色,充分发挥军医大学附属医院特色和优势,全面实施为部队服务"十个一"工程建设,使全院人员牢固树立为部队服务意识,为部队服务质量和效能持续提高,实现"零待床""零惜用""零投诉",部队伤病员对医院的综合满意度达到99%,为保障基层官兵和离退休干部健康,巩固和提高部队战斗力发挥重要作用。

关 键 词:军队医院  为部队服务  质量

Ten Projects for Serving the Army
DONG Shu-hong , WU Hao , JI Jun-sheng , GUO Ji-wei , LI Jing-bo. Ten Projects for Serving the Army[J]. Hospital Administration Journal of Chinese People's Liberation Army, 2012, 19(3): 203-205
Authors:DONG Shu-hong    WU Hao    JI Jun-sheng    GUO Ji-wei    LI Jing-bo
Affiliation:DONG Shu - hong, WU Hao, JI Jun - sheng, GUO Ji - wei, LI Jing - bo(Office of Military Health Service, South.west Hospital, The Third Military Medical University, Chongqing 400038)
Abstract:The hospital's staff has always been adhering to the principle of "by the Army and for the Ar- my". Through giving full play to the specialties and advantages of this affiliated hospital of military medical univer- sity, the hospital's management has prompted the full implementation of the "10 - 1" project for military service. The hospital's staff has further enhanced a sense of service for the troops, and the hospital's quality of service and performance has continued to improve in military service. There has not been admission delay and expenditure limi- tation for uniformed patients, or complaint from them, and the overall satisfaction of uniformed patients on the hos- pital reached 99%. Therefore, the "10 - 1" project plays an important role in protecting the health of the uni- formed and veterans and consolidating and improving the performance of the troops.
Keywords:military hospital  serving the army  quality
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