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军队离退休干部就医心理需求分析
引用本文:崔丽萍,侯艳红,唐文睿,刘垠良.军队离退休干部就医心理需求分析[J].解放军医院管理杂志,2012,19(2):130-131.
作者姓名:崔丽萍  侯艳红  唐文睿  刘垠良
作者单位:解放军第309医院门诊部,北京,100091
摘    要:目的 调查分析离退休干部就医时的心理需求,采取针对性的护理措施.方法 通过问卷形式,对270例军队离退休干部的心理需求进行调查,并与90名护理人员对其认识进行比较分析.结果 离退休干部就医时存在多维度的较高心理需求;护理人员对其认知尚待提高.结论 充分了解离退休干部就医时的心理需求,通过简化就医流程、加强护患沟通、开展护理人员心理知识培训等措施以提高护理质量.

关 键 词:军队离退休干部  心理需求  护理措施

Psychological Needs of Retried Veterans When they Hospitalized
CUI Li-ping , HOU Yan-hong , TANG Wen-rui , LIU Yin-liang.Psychological Needs of Retried Veterans When they Hospitalized[J].Hospital Administration Journal of Chinese People's Liberation Army,2012,19(2):130-131.
Authors:CUI Li-ping  HOU Yan-hong  TANG Wen-rui  LIU Yin-liang
Institution:(Department of Outpatient;No.309 Hospital of PLA;Beijing 100091)
Abstract:Objective To explore the psychological needs of retried veterans when they hospitalized,so that take effective nursing intervention.Methods 270 retried veterans were investigated of their psychological needs by questionnaire,and compared with the cognition of 90 nurses about the same question.Results Retried veterans have multidimensional and higher degree psychological needs than average.The cognition of nurses needs to improve.Conclusions Nurses of outpatient department must understand the psychological needs of retired veterans well when they hospitalize.The health care quality need to be improved by the follow nursing interventions: predigest the medical flow,strengthen the communication of nurse-patient,and develop the psychology knowledge,and so on.
Keywords:retried veteran  psychological need  nursing intervention
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