HIV-related knowledge, attitudes, and stress among health care providers: a literature review and research agenda

The role of health services administrators in assuring high quality care for HIV-positive individuals and a physically safe, psychologically comfortable work environment for providers is an important one. Administrators need sound information on which to base policy and operational decisions about treatment of infected individuals. While the current literature provides some information in this regard, significant limitations and gaps remain. We have reviewed this literature and suggested a number of research issues that are relevant to administrative decision making. As the epidemic grows and changes in geographic diffusion and patient populations affected, empirical information to inform decision making will become even more critical. In addition, this information and the methods developed for data collection and interpretation in this area may be applicable to providers caring for a broader range of chronic conditions.