老年患者移动医疗使用意愿及影响因素调查

目的探讨老年患者移动医疗使用意愿及其影响因素。方法采用自行设计的老年患者对移动医疗使用意愿及影响因素调查表,对193例老年患者进行调查。结果老年患者对移动医疗使用意愿得分32.35±13.75,影响使用意愿的因素依次是创新便利因素、个人因素、传播渠道;不同年龄、文化程度的老年患者对移动医疗的使用意愿差异有统计学意义(均P<0.05);影响医院"天下医生"App使用意愿的主要因素为传统的诊疗习惯很难改变(36.54%)和没听说过(27.88%)。结论老年患者对移动医疗的使用意愿不强。提高老年患者对移动医疗的使用意愿,应丰富其体验感,加强他们对新型医疗模式优点的认知,并从推广传播、简化操作、政策保障等方面给予更多改善。

Willingness of elderly patients to use mobile medical services and its influencing factors

Objective To explore the willingness of elderly patients to use mobile medical services and its influencing factors.Methods A total of 193 elderly patients were investigated by using a self-designed questionnaire regarding their willingness to use mobile medical services and the influencing factors.Results The score of elderly patients′ willingness to use mobile medical services was 32.35±13.75, and the factors influencing the willingness in descending order were innovation and convenience,personal aspect and distribution channels.There were significant differences in the willingness of elderly patients of different ages and education levels to use mobile medical services(P<0.05 for both).The main factors influencing the willingness to use "Tianxia Doctor" App in the hospital included difficulty to change the traditional health-care seeking patterns(36.54%) and being unheard of it(27.88%).Conclusion Elderly patients are reluctant to use mobile medical services. To improve their willingness to use mobile medical services, we should provide them with enriched hand-on experience, enhance their knowledge of the advantages of the new medical model, make more improvements in distribution channels, make the process more simplified and easier for elderly users, and provide policy guarantee,etc.