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综合医院医患关系影响因素的调查与研究
引用本文:陈燕凌,穆云庆,陈黎明,李书章. 综合医院医患关系影响因素的调查与研究[J]. 重庆医学, 2012, 41(3): 277-278. DOI: 10.3969/j.issn.1671-8348.2012.03.026
作者姓名:陈燕凌  穆云庆  陈黎明  李书章
作者单位:1.第三军医大学西南医院卫生经济科,重庆,400038;2.解放军总医院,北京,100853
基金项目:重庆市软科学研究计划基金资助项目(CSTC,2009CE9047)
摘    要:目的 研究综合医院医患关系的影响因素,构建和谐的医患关系.方法 对患者和医生进行了一系列的问卷调查并进行分析.结果 影响医患关系的因素中医疗质量、医患沟通程度和工作态度所占比例最高,其次是费用,门诊、住院的便利和医院对患者的人文关怀.结论 有效构建和谐医患关系应注重医疗质量,加强医德医风教育和加强医患沟通.

关 键 词:医生患者关系  影响因素  问卷调查

Research and analysis of the influencing factors of the physician-patient relationships
Chen Yanling,Mu Yunqing,Chen Liming,Li Shuzhang. Research and analysis of the influencing factors of the physician-patient relationships[J]. Chongqing Medical Journal, 2012, 41(3): 277-278. DOI: 10.3969/j.issn.1671-8348.2012.03.026
Authors:Chen Yanling  Mu Yunqing  Chen Liming  Li Shuzhang
Affiliation:1.Department of Health Economic,Southwest Hospital,Third Military Medical University,Chongqing 400038,China; 2.General Hospital of PLA,Beijing 100853,China)
Abstract:Objective To research the influencing factors of the physician-patient relationships and build a harmonious relationship.Methods We conducted a series of survey for the patients and physicians.Results In all the factors that affect the physician-patient relationships,the proportion of high to low was:quality of medical care,doctor-patient communication,the working attitude,medical expenses,convenience of treatment.Conclusion In order to build a harmonious physician-patient relationship,we should focus on the quality of medical care;strengthen medical ethics education and the communication between doctors and patients.
Keywords:physician-patient relation  influencing factors  questionnaires
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