The art of rewarding and retaining staff, part 3

This article is the last in a 3-part series on rewarding and retaining your staff. Part 1 focused on why people leave organizations, what makes staff want to stay, and lessons from business leaders on building a culture of retaining staff.^{1 and 2} Part 2 focused on ways to build relationships, reward and recognize staff, create flexible schedules, listen to your team, and develop action plans.^{3 and 4} This article covers creating fun in the workplace, hiring for attitude, customer service, management rounding, and the need for leadership development and education.