| 论医院图书馆读者服务的人性化与服务效果 |
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| 引用本文： | 陈励和.论医院图书馆读者服务的人性化与服务效果[J].中华医学图书情报杂志,2008,17(6):11-14. |
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| 作者姓名： | 陈励和 |
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| 作者单位： | 广州市妇婴医院图书馆,广东,广州,510180 |
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| 摘 要： | 医院图书馆人性化服务是读者和图书馆共同追求的一种新型的服务理念和管理理念。现代医院图书馆工作应该不断提升管理人员的综合素质,牢固树立"读者至上、服务第一"的全新服务理念,不断改进和创新服务环境和服务模式,最大限度地为读者提供优质高效的人性化服务效果。
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| 关 键 词： | 医院图书馆 读者服务 人性化 服务效果 |
| 收稿时间： | 8/7/2008 12:00:00 AM |
Hommization of readers'service in hospital library and its efficiency |
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| CHEN Li-he.Hommization of readers''service in hospital library and its efficiency[J].Chinese Journal of Medical Library and Information Science,2008,17(6):11-14. |
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| Authors: | CHEN Li-he |
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| Institution: | Library of Guangzhou Maternity and Infant Hospital, Guangzhou 510180, Guangdong Province, China |
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| Abstract: | Hommization of readers'service in hospital library is a new service and management concept of library and its readers.Modern hospital library service should improve the comprehensive quality of its staff by fostering the brand new service concept of "putting readers above everything else and doing first rate service work",improving service environment and create service patterns to maximize the efficiency of hommized readers'service. |
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| Keywords: | hospital library readers'service hommization service efficiency |
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