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病案质量“零缺陷”管理
引用本文:彭鹏,王卫华.病案质量“零缺陷”管理[J].中国病案,2010,11(4):20-21.
作者姓名:彭鹏  王卫华
作者单位:武汉市结核病防治所,武汉市,430030
摘    要:从一起医疗诉讼进行分析,如何应用"零缺陷"管理这一理念来进行病案质量管理,从而提高医疗质量,得出医疗机构"零缺陷"病案管理,可以快速、有效提高医疗质量,减少医疗纠纷。

关 键 词:零缺陷  病案质量  医疗质量

Insist on Zero Deficiency in the Management of Medical Records to Improve Medical Quality-Experience from a Medical Lawsuit
Peng Peng,Wang Weihua.Insist on Zero Deficiency in the Management of Medical Records to Improve Medical Quality-Experience from a Medical Lawsuit[J].Chinese Medical Record,2010,11(4):20-21.
Authors:Peng Peng  Wang Weihua
Institution:Peng Peng,Wang Weihua.Wuhan Tuberculosis Control Institute,Wuhan 430030
Abstract:To analyze how to apply the concept of Zero Deficiency to manage the quality of medical records and improve the medical quality as well from an analysis of a medical lawsuit.When it came to the result,medical constitution could reduce medical disputes and improve medical quality quickly and effectively by applying the concept of Zero Deficiency.
Keywords:Zero Deficiency  quality of medical records  medical quality  
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