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开展“优质护理服务示范病房”的做法和体会
引用本文:陈翠,庄海花,张倩倩,薛永芳,陈蓓.开展“优质护理服务示范病房”的做法和体会[J].解放军护理杂志,2011,28(24):57-58,62.
作者姓名:陈翠  庄海花  张倩倩  薛永芳  陈蓓
作者单位:第二军医大学长海医院消化内科,上海,200433
摘    要:目的 全面履行护理人员职责,提供优质护理服务.方法 在消化内科病房开展“优质护理服务示范病房”活动,修订各项护理职责制度和工作程序,实行责任包干,切实落实基础护理职责,加强护理质量管理,拓展护理服务内容.结果 进一步明确了优质护理的内涵,提高了患者对护理工作的满意度和护士对基础护理工作的认识.结论 “优质护理服务示范病...

关 键 词:基础护理  护理质量  护理管理  优质护理

Practice and Experience of Demonstration Ward with High Quality Nursing Service
CHEN Cui , ZHUANG Hai-hua , ZHANG Qian-qian , XUE Yong-fang , CHEN Bei.Practice and Experience of Demonstration Ward with High Quality Nursing Service[J].Nursing Journal of Chinese People's Liberation Army,2011,28(24):57-58,62.
Authors:CHEN Cui  ZHUANG Hai-hua  ZHANG Qian-qian  XUE Yong-fang  CHEN Bei
Institution:CHEN Cui,ZHUANG Hai-hua,ZHANG Qian-qian,XUE Yong-fang,CHEN Bei(Department of Gastroentrology,Changhai Hospital,Second Military Medical University,Shanghai 200433,China)
Abstract:Objective To fully perform nursing duties and provide high quality nursing services.Methods The project of demonstration ward with high quality nursing service was carried out in the department of gastroentrology by revising the nursing duties and falling into place responsibility,earnestly implementing the basic nursing duties and enhancing the management of nursing,and expanding the content of care service as well.Results Patients' satisfaction to the nursing service and nurses' ensuring the consciousness...
Keywords:basic nursing  nursing quality  nursing management  high quallty nursing service  
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