健康教育对基层医院产科满意度的影响

目的 探讨在基层医院产科对孕产妇及家属实施健康教育对患者满意度的影响.方法 将在本院分娩的产妇200例随机分为实验组与对照组各100例,对实验组孕产妇及家属有针对性地实施系统健康教育,对照组只给予传统接待,并进行问卷调查.比较2组孕产妇及家属对医务人员的满意度.结果 实验组孕产妇及家属的满意度明显高于对照组.结论 在产科开展健康教育,进行人性化的高水平护理,可以提高孕产妇及家属对医务人员的满意度.

Influence of health education on satisfaction degree with obstetric department in grass-root hospi-tals

Objective To discuss the influence of health education to the pregnant women and their relatives on patients' satisfaction degree in grass-root hospitals. Methods 200 pregnant women in our hospsital were divided into the experimental group and the control group, the experimental group was given systematic health education, while the control group only received the traditional reception. Then a survey was carried out in the two groups and the satisfaction degree of maternal women and their relatives with medical workers was compared. Results The satisfaction degree Of maternal women and their relatives in the experimental group was higher than that of the control group. Conclusions Health education in gy-necology and obstetrics department and carrying out nursing with humanity can improve satisfaction degree of maternal women and their relatives to medical staffs.