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推进优质护理 提升护理质量——特邀策划顾问
引用本文:郭燕红.推进优质护理 提升护理质量——特邀策划顾问[J].中国卫生质量管理,2012,19(3):1-5.
作者姓名:郭燕红
作者单位:卫生部医政司 北京100044
摘    要:护理改革是公立医院改革的一个缩影,是评价公立医院改革成功与否的重要标尺。自2010年初卫生部推行“优质护理服务示范工程”活动以来,护理服务质量有了显著提高。开展优质护理不仅是提升护理服务的良好契机,更是解决制约护理服务改进的管理机制、激励机制等方面问题的重大突破。通过开展优质护理,改革护理工作模式,全面落实责任制整体护理;加强服务内涵建设,改善患者服务体验;

关 键 词:优质护理  护理质量  护理服务质量  医院改革  护理工作模式  管理机制  激励机制  整体护理

Promoting High Quality Care to Enhance the Quality of Care
GUO Yanhong.Promoting High Quality Care to Enhance the Quality of Care[J].Chinese Health Quality Management,2012,19(3):1-5.
Authors:GUO Yanhong
Institution:GUO Yanhong.Department of Medical Administrative,Ministry of Health,Beijing,100044,China
Abstract:Nurse care reform is a microcosm of the reform of public hospitals,which is an important benchmark of public hospital reform.The paper discussed the importance of nurse care in hospital,clarified the connotation of high quality care,and described the implementation of high quality care for the importance of reform of public hospitals,summed up the achievements and problems of high quality care at this stage and pointed out the direction for next step.
Keywords:Nurse Care Reform  Reform of Public Hospitals  High Quality Care
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