2013年我院门诊药物咨询情况调查分析

目的调查分析2013年本院门诊药物的咨询情况。方法在本院门诊药房选取120例患者的咨询记录,对咨询的内容与咨询药物的种类等患者关注的方面进行调查分析。结果皮肤科药物在门诊药房中的咨询比例（34.17%）明显高于老年病常用药的咨询比例（3.33%）,同时,在门诊药房咨询药物用法用量的比例（39.17%）明显高于咨询药物有效期所占的比例（2.50%）（P〈0.05）。结论在医院门诊专门设立关于药物咨询的窗口,能够使患者以及医务人员更加了解药物的使用情况,使药物使用服务的质量得到提高,满足人们的要求。

Investigation and analysis of outpatient drug consultation in our hospital in 2013

Objective To survey and analyze the consultation of Outpatient drug in our hospital in 2013. Methods Con- sultation records of 120 patients in outpatient pharmacy of our hospital were selected,and those patients concerned about such as the content and drug variety of consultation etc were investigated and analyzed. Results The consultation proportion of drugs in department of dermatology （34.17%） was obviously higher than that of commonly used drugs in senile disease （3.33%） in the outpatient pharmacy,at the same time,the proportion of consultation of usage and dosage for drugs （39.17%） was higher than that of consultation of effective drug duration （2.50%） in the outpatient pharmacy （P〈0.05）. Conclusion Setting up a drug advisory window in the hospital outpatient can make patients and medical per- sonnel know more about the situation of drug use and drug use service quality be improved in order to satisfy the needs of the people.