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医院质量管理模式的调查与思考
引用本文:熊晶晶,张泽洪,吴文报.医院质量管理模式的调查与思考[J].医学与社会,2008,21(12):42-44.
作者姓名:熊晶晶  张泽洪  吴文报
作者单位:温州医学院人文与管理学院,浙江温州,325035
摘    要:通过对浙江医院质量管理模式的调查,发现大多数医院质量管理模式存在发展缓慢、优秀质量管理理论运用不足、领导层重视程度不够、专职质管人员匹配不足以及质量培训投入不够等问题,在此基础上分析从外部导入成熟的质量管理模式接受认证和自建质量管理模式两种途径的优缺点,为医院管理者提供参考意见。

关 键 词:医院  质量管理  ISO9000质量体系

The Survey and Thinking for Quality Management Mode of Hospital
Institution:Xiong Jingjing et al (School ofHumanities & Management, Wenzhou Mech'cal College, Wenzhou, ghejiang 325035)
Abstract:According to our survey of the current quality management modes of hospitals in Zhejiang Province,an analysis is made of problems such as slow development of quality mode,inadequate utilization of good quality theories,less emphasis on quality by hospital administrators,lack of professional human resources,and less input for quality training.Based on the issues,the article points out the advantages and disadvantages about accepting external quality certification and setting up quality mode in its own way in order to provide suggestions for hospital administrators.
Keywords:hospital  quality management mode  ISO9000 quality system
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