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优质护理服务在注射室中开展的效果研究
引用本文:黄馨仙.优质护理服务在注射室中开展的效果研究[J].吉林医学,2014(34):7668-7669.
作者姓名:黄馨仙
作者单位:广东省湛江中心人民医院注射室,广东湛江524034
摘    要:目的:探讨优质护理在注射室中的开展效果。方法:选择80例注射室患者为研究对象,随机分为对照组40例,观察组40例,对照组行常规护理,观察组行优质护理,对两组患者护理后患者满意情况、不良反应做对比分析。结果:观察组非常满意患者31例(77.5%),满意率为92.5%,对照组非常满意患者22例(55%),满意率为70%,差异有统计学意义(P<0.05)。观察组不良反应发生率显著低于对照组(P<0.05)。结论:在注射室中开展优质护理服务,能显著提升患者满意率,可减少护患纠纷发生率,减少患者注射后的不良反应发生率,值得临床进一步推广使用。

关 键 词:优质护理  注射室  效果研究

The effect of quality care in a study carried out by the injection chamber
Institution:HUANG Xin -xian ( The injection room, Central People's Hospital of Zhanjiang ,Zhanfiang 524034, China )
Abstract:Objective To investigate the effect of high -quality care to carry out the injection chamber. Method 80 cases of patiems were treated for the study,they were randomly divided into a control group of 40 cases and in the observation group of 40 cases, 40 cases in the control group underwent routine care,40 eases in the observation group were given quality care,after the two groups of patient care, patient satisfaction,the adverse reactions were compared and analyzed. Results 31 cases of patients (77.5%) were very statisfied in the ob- servation group,the satisfaction rate was 92. 5% ,22 eases (55%) in the control group of patients were very satisfied,the satisfaction rate was 70%, the difference was statistically significant (P 〈 0. 05 ). The incidence of adverse reactions in the observed group was significantly lower than the control group( P 〈0. 05). Conclusion To carry out the injection chamber in quality care,can significantly improve patient satisfaction rate ,can reduce the incidence of disputes between nurses and patients ,to reduce the incidence of adverse reactions in patients after injection, worthy of further promotion use.
Keywords:Quality care  Injection chamber  Effect
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