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护士分层管理的实践及体会
引用本文:杨秀菊.护士分层管理的实践及体会[J].中国护理管理,2014(8):884-886.
作者姓名:杨秀菊
作者单位:山东省胸科医院心血管中心,济南市250013
摘    要:根据护士的学历、专业技能、年资等将护士分为4个层级,界定各层级护士职责,进行培训、使用、考核等。通过实施护士分层管理,护理质量及患者、医生、护士对护理工作满意度均得以提高。

关 键 词:护士  分层管理  护理质量  满意度

Practice of hierarchical nurse management
YANG Xiuju.Practice of hierarchical nurse management[J].Journal of Chinese Nursing Management,2014(8):884-886.
Authors:YANG Xiuju
Institution:YANG Xiuju(Department of Cardiology, Shandong Chest Hospital, Jinan, 250013 China)
Abstract:The author implemented hierarchical nurse management in her hospital. The nurses were divided into four levels according to their education level, professional skills and working years. The nurses in different level had different clearly defined responsibilities, and they got regularly evaluation from nurse managers. After implementing hierarchical management, nursing care quality, doctor satisfaction, patient satisfaction, and staff satisfaction all improved.
Keywords:nurse  hierarchical management  nursing care quality  satisfaction
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