| 门诊护士岗位管理绩效考核实践与效果分析 |
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| 引用本文： | 徐松,徐乃伟,杜欣欣,林梅. 门诊护士岗位管理绩效考核实践与效果分析[J]. 中国卫生产业, 2021, 0(2): 19-22 |
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| 作者姓名： | 徐松 徐乃伟 杜欣欣 林梅 |
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| 作者单位： | 天津医科大学总医院绩效管理处;天津医科大学总医院护理部 |
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| 基金项目： | 天津市医院协会医院管理研究项目(2017001)。 |
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| 摘 要： | 目的 建立门诊护士岗位管理绩效考核方法,并评价其效果.方法 以关键绩效指标法为指导,构建门诊护士绩效考核体系,并进行实际应用与评价.结果 门诊护士工作积极性得到提高,门诊患者满意度明显改善,采血室例均护理耗材支出得以降低.结论 优化门诊护士绩效考核体系有助于改善患者就医体验、稳控成本支出、提升护理工作效率.
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| 关 键 词： | 绩效评估 岗位管理 门诊 护士 |
Practice and Effect Analysis of Performance Appraisal for Post Management of Nurses in Outpatient Department |
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| XU Song,XU Naiwei,DU Xinxin,LIN Mei. Practice and Effect Analysis of Performance Appraisal for Post Management of Nurses in Outpatient Department[J]. China Health Industry, 2021, 0(2): 19-22 |
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| Authors: | XU Song XU Naiwei DU Xinxin LIN Mei |
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| Affiliation: | (Department of Performance Management,General Hospital of Tianjin Medical University,Tianjin,300052 China;Department of Nursing,General Hospital of Tianjin Medical University,Tianjin,300052 China) |
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| Abstract: | Objective To establish an evaluation method for the post management performance of outpatient nurses and evaluate its effect.Methods Guided by the key performance index method,the outpatient nurses'performance evaluation system was constructed,and practical application and evaluation were carried out.Results The work enthusiasm of outpatient nurses was improved,the satisfaction of outpatients was significantly improved,and the average cost of nursing consumables in the blood collection room was reduced.Conclusion Optimizing the performance appraisal system of outpatient nurses can help improve patients'medical experience,stabilize cost control,and improve nursing efficiency. |
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| Keywords: | Performance evaluation Job management Outpatient Nurse |
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