Correlation of employees' perception of workload with workload indicators |
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Authors: | Woller T W Hadsall R S |
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Affiliation: | University of Minnesota Hospital and Clinic, Minneapolis. |
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Abstract: | In this study, the measurement of perception of pharmacists' workload did not correlate well with any workload indicators studied. Generally, census on the study date correlated well for pharmacy technicians working in various areas of the pharmacy. If it is agreed that perception of workload is the real measure of activity--that is, how busy the employees believe it is--then the indicators used in this study are not useful. Similar research using other indicators is warranted. |
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