| 对社会药房药学服务3个层次的探讨 |
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| 引用本文： | 贡庆. 对社会药房药学服务3个层次的探讨[J]. 中国药房, 2004, 15(1): 60-61 |
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| 作者姓名： | 贡庆 |
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| 作者单位： | 复旦大学药学院,上海市,200032 |
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| 摘 要： | 目的 :为社会药房提高药学服务质量提供参考。方法 :运用专业化服务营销原理将药学服务分为3个层次 ,并对各层次的内容进行分析和探讨。结果与结论 :药学服务的3个层次是紧密结合的统一体 ,社会药房应做好每一层次的工作 ,以提高核心竞争力
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| 关 键 词： | 社会药房 药学服务 层次 |
| 文章编号： | 1001-0408(2004)01-0060-02 |
| 修稿时间： | 2003-11-24 |
Study on the Three Levels of Pharmacy Services Carried Out by Drug Stores |
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| Abstract: | OBJECTIVE:To provide reference for improving the quality of pharmacy services in drug stores.METHDOS:Using the principle of Marketing Professional Services,pharmacy services were divided into three levels,the main contents of each level were analysed.RESULTS&CONCLUSION:The three levels of pharmacy service is a tightly connecting unity.Only when drug stores try every way possible to do each level of pharmacy services well,can their core market competitive power be raised. |
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| Keywords: | drug store pharmacy service level |
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