Rebuilding trust |
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| Authors: | Kristin Canavera |
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| Institution: | 1. School of Nursing, Sun Yat-sen University, Guangzhou, China;2. School of Nursing, Guangdong Pharmaceutical University, Guangzhou, China;3. School of Nursing, Oregon Health & Science University, Portland, USA;4. The Nethersole School of Nursing, Faculty of Medicine, The Chinese University of Hong Kong, Hong Kong, China;5. State Key Laboratory of Oncology in South China, Collaborative Innovation Center for Cancer Medicine, Department of Nursing, Sun Yat-sen University Cancer Center, Guangzhou, China;6. Department of Gastrointestinal Surgery, The Sixth Affiliated Hospital of Sun Yat-sen University, Guangzhou, China;1. Institute of Neuroimmunology and Multiple Sclerosis (INIMS), University Medical Center Hamburg-Eppendorf, Hamburg, Germany;2. Department of Health Services Research, Carl von Ossietzky University Oldenburg, Oldenburg, Germany;3. Department of Neurology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany;4. Institut für Didaktik in der Medizin, Michelstadt, Germany;5. Department of Medical Biometry and Epidemiology, University Medical Center Hamburg-Eppendorf, Hamburg, Germany;6. Institute of Nursing Science, University of Cologne, Cologne, Germany;1. Health Service of Murcia, Cartagena Mental Health Centre, Cartagena, Spain;2. Health Sciences Department, University of Murcia, Espinardo, Spain;1. University of California, Berkeley, Institute of Human Development and Graduate School of Education, 2121 Berkeley Way, Berkeley, CA, 94720, United States;2. University of Rome, La Sapienza, Department of Social and Developmental Psychology, Via dei Marsi 78, 00185, Rome, Italy;1. Cardiovascular Prevention and Rehabilitation Program, Toronto Rehabilitation Institute, University Health Network, Toronto, Canada;2. School of Kinesiology and Health Sciences, York University, Toronto, Canada;3. Charles Perkins Centre, Sydney Nursing School, Faculty of Medicine and Health, The University of Sydney, Sydney, Australia;4. Library & Information Services, Toronto Rehabilitation Institute, University Health Network, Toronto, Canada;1. Sinclair School of Nursing, University of Missouri, Columbia, MO, USA;2. Siteman Kids at St. Louis Children’s Hospital, St. Louis, MO, USA;3. Department of Pediatrics, Washington University School of Medicine, St. Louis, MO, USA;4. Children’s National Hospital, Washington, District of Columbia, USA;5. Department of Pediatrics, George Washington University School of Medicine and Health Sciences, Washington, District of Columbia, USA;6. Kaskaskia College, Centralia, IL, USA;7. American Lymphedema Framework Project, Columbia, MO, USA |
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| Abstract: | Lack of trust is a major problem in our current health care system and is increasingly becoming a focus in the literature and in national discussions on how to better understand, address, and resolve. In this narrative essay, I share how I wrestled with rebuilding trust after my own adverse experiences with medical error, surgery complications, and communication challenges. This perspective highlights the critical importance of physician communication and trust in the patient-physician relationship. |
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| Keywords: | Trust Distrust Provider and physician communication Patient-physician relationship Medical error |
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