工作倦怠的理论研究及其进展

在过去的二、三十年间 ,工作倦怠 (jobburnout)已成为西方组织行为与人力资源管理领域中研究的热点。有研究报道 ,近年来 ,工作倦怠已成为美国企业人力资源会议上讨论的主要议题之一[1] 。对工作倦怠的研究始于 2 0世纪 70年代。 1974年 ,Freuden berger[2 ] 首先提出了倦怠 (burnout)一词的概念。他认为 ,倦怠是一种情绪性耗竭的症状 ,这种症状最容易在工作情境中出现 ;当工作本身对个人的能力、精力以及资源过度要求 ,从而导致工作者感到情绪枯竭、精疲力尽时 ,工作倦怠现象就产生了。Freuden berger的观点继而引发了众多学者对工作倦怠…

Theory Research of Job Burnout and Its Progress

Job burnout is a hot topic in the fields of organizational behavior and human resource management these days. In the west countries, the past 25 years of research has established the complexity of the theory construct, and place the individual burnout experience within a lager organizational context of people's relation to their work. Recently, with the development of research, the theory on job burnout has a trend of expanding. This article briefly describes and reviews three important theories of job burnout, and discusses the new progress of the theory.