| 科室质量指标看板设计与应用 |
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| 引用本文： | 刘洪董军刘静史红岩廖柳.科室质量指标看板设计与应用[J].中国卫生质量管理,2021,0(8):009-11. |
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| 作者姓名： | 刘洪董军刘静史红岩廖柳 |
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| 作者单位： | 泰达国际心血管病医院 |
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| 摘 要： | 采用科室质量指标看板，通过目视化管理手段，对科室质量关键绩效指标进行管理与追踪，针对不达标指标及时改进。截至2019年底，全院共筛选出科室质量指标179个，利用科室质量指标看板进行监测，开展PDSA改进报告68项，其中，优秀改进报告12项。认为科室质量指标看板是医院精益日常管理的有效方法。
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| 关 键 词： | 精益管理 目视化管理 看板管理 日常管理 科室管理 质量指标看板 |
Design and Application of Department Quality Indictors Dashboard |
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| LIU Hong,DONG Jun,LIU Jing.Design and Application of Department Quality Indictors Dashboard[J].Chinese Health Quality Management,2021,0(8):009-11. |
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| Authors: | LIU Hong DONG Jun LIU Jing |
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| Institution: | TEDA International Cardiovascular Hospital |
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| Abstract: | The department quality indicator dashboard was adopted to manage and track the department quality key performance indicators through visual management, and the substandard indicators were improved in time. As of 2019, 179 department quality indicators had been selected and monitored by using department quality indicators dashboard, and 68 PDSA improvement reports had been carried out, among which 12 were excellent improvement reports. Department quality index dashboard is an effective method of lean daily management in hospital. |
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| Keywords: | Lean Management Visual Management Dashboard Management Daily Management Department Management Quality Indicators Dashboard |
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