门诊导诊护士能力的培养

随着医学模式的转变,人们生活水平和文化水平的不断提高,对医院服务质量的要求也不断提高,如何使导诊护士尽快地适应上述要求,对其能力的培养是不可忽视的问题。门诊是一所医院对外服务的第一窗口,服务的好坏对医院的社会影响至关重要。导诊护士位于门诊的第一线,做好导诊工作有利于患者满意顺利、及时、准确就诊,也是医院服务质量提高的一种体现。导诊护士应具有良好的个人素质,具有对病人心理状态分析的能力,具有提供高质量服务的能力,具有良好的专业知识水平和良好的身体素质。

Outpatient guidance nurses training

With the development of living standard and culture standard and the transfer of medical model,the demand of medical quality was increasing.Outpatient service was the service that firstly faced the patients.It could influence hospital marketing.Good guidance working could be propitious to promote effective medical service and patients'satisfaction.So guidance nurse training was an un-neglected problem.Good guidance nurses were considered to have professional guidance working skill and good physical quality to provide good service.