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Look Who's Talking: A Survey of Pediatric Program Directors on Communication Skills Education in Pediatric Residency Programs
Affiliation:1. Perelman School of Medicine, University of Pennsylvania (DF Balmer, RJG Smith), Philadelphia, Pa;2. The Children''s Hospital of Philadelphia (DF Balmer), Philadelphia, Pa;3. University of Minnesota (PM Hobday), Minneapolis, Minn;4. University of California at San Francisco (M Long), Oakland, Calif;5. American Board of Pediatrics (C Carraccio), Chapel Hill, NC;6. University of Utah (JF Bale), Salt Lake City, Utah;7. University of Colorado (JL Lane), Aurora, Colo. Dr Gottlieb-Smith is now with the University of Michigan, Ann Arbor, Michigan.;1. Center for Child Health Policy and Advocacy, Baylor College of Medicine (JL Raphael), Houston, Tex;2. Section of Academic General Pediatrics, Baylor College of Medicine (JL Raphael), Houston, Tex;3. Child Health Advocacy Institute, Children''s National Health System (LS Beers), Washington, DC;4. Department of Pediatrics, Mass General Hospital for Children, Harvard Medical School (JM Perrin), Boston, Mass;5. Department of Pediatrics, Boston Medical Center/Boston University School of Medicine (A Garg), Boston, Mass;1. Department of Health Management and Policy (AN Ortega, JK Pintor, CK Alberto), Dornsife School of Public Health, Drexel University, Philadelphia, Pa;2. Department of Health Policy and Management (DH Roby), School of Public Health, University of Maryland, College Park, Md;1. Department of Pediatrics (CE McDaniel, SN Rooholamini, AD Desai, and SG Marshall), University of Washington, Seattle, Wash;2. School of Medicine (S Reddy), Deakin University, Australia;1. Division of General Pediatrics (N Stavas and J Wood);2. Center for Pediatric Clinical Effectiveness and PolicyLab (N Stavas, C Paine, L Song, J Shults, and J Wood), The Children''s Hospital of Philadelphia;3. Department of Pediatrics, Perelman School of Medicine, University of Pennsylvania (N Stavas and J Wood), Philadelphia
Abstract:ObjectiveTo determine current practices for communication skills curriculum and assessment in pediatric residency programs and to identify programs’ greatest needs regarding communication curricula and assessment.MethodsWe surveyed pediatric residency program directors about their programs’ approach to teaching and assessing residents’ communication skills and how satisfied they were with their curricula and assessment of competence. Respondents were asked about their programs’ greatest needs for teaching and assessing communication skills.ResultsResponse rate was 41% (82/202). Most programs did teach communication skills to residents; only 14% provided no formal training. Programs identified various 1) educational formats for teaching communication skills, 2) curricular content, and 3) assessment methods for determining competence. Many programs were less than satisfied with their curriculum and the accuracy of their assessments. The greatest programmatic need regarding curricula was time, while the greatest need for assessment was a tool.ConclusionsWhile teaching and assessment of communication skills is common in pediatric residency programs, it is inconsistent and variable, and many programs are not satisfied with their current communication training. There is need for development of and access to appropriate and useful curricula as well as a practical tool for assessment which has been evaluated for validity evidence.
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