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完善创伤骨科护理质量管理的探讨
引用本文:孔祥燕,张艳,关文也. 完善创伤骨科护理质量管理的探讨[J]. 中国护理管理, 2008, 8(5): 57-59
作者姓名:孔祥燕  张艳  关文也
作者单位:北京大学人民医院创伤骨科,100044
摘    要:为探讨如何完善护理质量管理,为患者提供安全优质的服务,首先,更新护理人员的护理质量管理理念,树立以人为本的服务意识,加强人力资源管理,提高护理工作效率,依法管理护理质量,有效提高护理质量,确保护理工作的安全性。在此基础上,根据北京大学人民医院护理部制定的临床护理质量管理考核标准,对创伤骨科临床护理工作服务的全过程进行检查落实及考核,保证临床护理质量符合等级医院评审标准及患者要求,对未达到临床护理质量标准的提出持续改进措施。

关 键 词:伤骨科  护理人员  护理质量  质量管理
修稿时间:2007-09-24

The explore of perfecting nursing quality management in the department of orthopedics and traumatology
KONG Xiangyan,ZHANG Yan,GUAN Wenye. The explore of perfecting nursing quality management in the department of orthopedics and traumatology[J]. Chinese Nursing Management, 2008, 8(5): 57-59
Authors:KONG Xiangyan  ZHANG Yan  GUAN Wenye
Affiliation:KONG Xiangyan,ZHANG Yan,GUAN Wenye Peking University People's Hospital,Beijing,100044 China
Abstract:In order to explore the method to perfect nursing quality management and to provide patients with safe and excellent service,some method were applied,those were to update nursing quality management philosophy,establish the human-oriented service consciousness,strengthen human resource management,enhance nursing efficiency,handle and improve nursing quality according to the law,ensure the security of nursing work.On this basis,according to the Clinical Nursing Quality Management Criteria laid down by the Nur...
Keywords:nursing quality  management  
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