| 信息服务中心在医院优质服务中的作用 |
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| 引用本文： | 宋建敏,陆涯琳.信息服务中心在医院优质服务中的作用[J].医院管理论坛,2012,29(6):24-25. |
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| 作者姓名： | 宋建敏 陆涯琳 |
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| 作者单位： | 浙江省上虞市人民医院 |
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| 摘 要： | 信息服务中心为广大患者搭建了良好的医患沟通平台,方便了群众就医,及时听取群众的意见、建议,及时改正错误和完善医院的各项规章制度,确保病人满意度不断提高,提升了服务品质,提高了工作效率。
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| 关 键 词： | 信息服务中心 优质服务 |
Function of Information Service Center in Hospital's High-Quality Service |
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| SONG Jian-min
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LU Ya-lin.Function of Information Service Center in Hospital's High-Quality Service[J].Hospital Managemnet Forum,2012,29(6):24-25. |
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| Authors: | SONG Jian-min LU Ya-lin |
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| Institution: | Shangyu People ’ s Hospital,Zhejiang |
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| Abstract: | Information service center,as a good communication platform for doctors and patients,provided much convenience for people’s access to health service,could collect patients’ opinions and advice timely,and thus could correct some mistakes,improve the rules and regulations of hospitals and make sure that patients is more satisfied.As a result,the service quality was improved and the work efficiency increased. |
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| Keywords: | Information service center High-quality service |
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