智能化管理系统联合六西格玛方法在提高医用耗材配送效率的探究

目的为提高我院医用耗材配送效率,结合耗材采购、配送流程提出一套智能化管理系统联合六西格玛方法的管理措施。方法通过对我院管理现状进行了分析,依据耗材配送中存在的问题绘制了鱼骨图,寻找了问题的主因,并根据主因从技术层面和业务层面制订了相应的对策。以KY公司为重点研究对象,统计对策执行前后医用耗材配送时间。结果我院普通耗材、高值耗材配送时间缩短效果显著,P值为0.019和0.041,订单未及时完成率由30.67%降低到6.32%,降低效果明显。结论运用智能化管理系统结合六西格玛管理方法可明显地提高医用耗材配送效率。

Research on Improving the Efficiency of Medical Consumables Distribution by Intelligent Management System Combined with Six Sigma Method

Objective To improve the distribution efficiency of medical consumables,and propose an intelligent management system combined with six sigma management measures in the procurement and distribution process of consumables in our hospital.Methods This paper introduced the theoretical knowledge of six sigma,analyzed the and found the maincause current situation of our hospital,and drew a fish-bone diagram on the problems existing in the distribution of medical consumables.According to the main cause of the problem,corresponding counter measures were formulated from the technical level and the business level.Taking KY company as the research object,analyzed the consumables delivery time before and after the implementation of the countermeasures.Results The delivery time of common consumables and high-value consumables in our hospital was significantly reduced.The P value was 0.019 and 0.041,and the order completion rate was reduced from 30.67%to 6.32%.The reduction effect was obvious.Conclusion The intelligent management system combined with the six sigma management method can be used.It significantly improves the distribution efficiency of medical consumables.