综合医院医疗质量关键评价指标的系统分析

目的 了解我国综合医院医疗质量关键评价指标的研究现状、选择原则和体系建立原则,分析指标体系建立中存在的一些问题,为我国综合医院医疗质量关键评价指标的科学选择及建立统一、规范、实用的医疗质量评价指标体系提供依据.方法 按照系统评价的要求,在中国期刊全文数据库(CNKI)中检索近10年的文献,对符合纳入标准的文献进行分析.结果 确定了病床使用率、出院者平均住院日、平均每医生年门诊人次数、病床周转次数、危重病人抢救成功率、院内感染发生率、治愈好转率、出入院诊断符合率、基础护理合格率、患者满意度、人均业务收入、药品收入占业务收入比率、人均住院费用等13项医疗质量关键评价指标.结论 我国综合医院医疗质量评价指标的选择原则及指标体系的建立原则已经形成,且意见较为统一.筛选医疗质量评价指标的方法学已经成熟,并且本研究经分析确定了13项医疗质量关键评价指标.然而,国内医疗质量评价指标的构建依然存在一些问题,尚待解决.

Systematic analysis of KPIs for general hospitals in China

Objective By systematically analyzing the past literature on medical quality evaluation and the principles of selecting indicators and establishing the evaluate system in comprehensive hospitals in China,we offered valuable references for the establishment of the indicator system for evaluating medical quality.Methods According to the requirements of systematic analysis,we searched all the literatures published in the past decades within CNKI and analyzed them in accord with the inclusive criteria.Results It established 13 items medical quality key evaluation indications including the bed utilization ratio,the average hospitalization days of patients,the yearly average rate of in-patient cares per doctor,the turnover of beds,the degree of nursing effect,the success rate in rescuing critically ill patients,the incidence of nosocomial infections,the curing and improvement rate,the accordant diagnostic rate,the eligibility of basic nursing,the satisfactory ratio of patients,the income per capita,the ratio of drug income in the total revenues,the average medical expense per inpatient.Conclusion China's general hospitals already have in place their principles of KPI selection and their indicator systerm.The methodology to screen quality indicators has also taken shape.This study earmarked 13 key performance indicators for quality of care in its analysis,yet roadblocks still remain in building China' s KPIs for quality of care.