人文管理感知在急诊科护士薪酬满意度与工作投入的中介效应

目的 探讨人文管理感知在急诊科护士绩效薪酬满意度与工作投入之间的中介效应。方法 采用一般资料问卷、护士人文管理感知量表、绩效薪酬满意度量表和工作投入量表对392名急诊科护士进行调查,采用依次检验法进行中介效应分析。结果 急诊科护士人文管理感知、绩效薪酬满意度、工作投入总分分别为（168.50±22.42）分、（74.96±10.10）分、（76.29±25.65）分;工作投入与人文管理感知、薪酬满意度均呈密切正相关（r=0.609,0.658;P<0.05）,人文管理感知与薪酬满意度呈密切正相关（r=0.574,P<0.05）,护士人文管理感知在薪酬满意度与工作投入之间存在部分中介作用,中介效应值为30.4%。结论 急诊科护士的工作投入处于中等水平,人文管理感知在薪酬满意度与工作投入之间起到部分中介作用。建议管理者在注重绩效管理的同时,也应采取相应的人文管理措施来激发护士的工作热情,从而提高其工作投入水平。

Mediating Effect of Humanistic Management Perception on Salary Satisfaction and Work Engagement of Emergency Department Nurses

Objective To explore the mediating effect of humanistic management perception on satisfaction with performance pay and work engagement of nurses in emergency department.Methods A total of 392 emergency nurses were investigated by general information questionnaire,Nurses’Perception of Humanistic Management Scale,Satisfaction with Performance Pay Scale and Work Engagement Scale.Bootstrap analysis was used to analyze the mediation effect.Results The total score of perception of humanistic management,satisfaction of performance pay and work engagement of nurses in emergency department were 168.50±22.42,74.96±10.10 and 76.29±25.65 respectively.There was closely positive correlation among perception of humanistic management,satisfaction of performance pay and work engagement(r=0.609,0.658;P<0.05)and between perception of humanistic management and satisfaction of performance pay(r=0.574,P<0.05).Nurses’perception of humanistic management had partly mediating effect on satisfaction with performance pay and work engagement,with the mediating effect value of 30.4%.Conclusion Work engagement of nurses in emergency department is in a mediate level and perception of humanistic management has partly mediating effect on satisfaction with performance pay and work engagement.Humanistic management measures as well as performance pay management will contribute to the improvement of work enthusiam so as to improve the quality of emergency nursing service.