| 住院患者对护理工作满意度的调查与分析 |
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| 引用本文： | 韩永毅,牟园芬,王平方.住院患者对护理工作满意度的调查与分析[J].齐鲁护理杂志,2004,10(2):84-85. |
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| 作者姓名： | 韩永毅 牟园芬 王平方 |
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| 作者单位： | 深圳市盐田区人民医院,广东,深圳,518081 |
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| 摘 要： | 目的 :探讨如何满足患者需求 ,提高其满意度和护理服务质量。方法 :通过对 4 97例住院患者发放护理工作满意度调查表 ,调查患者对护理工作的满意度。结果 :调查中对护理工作作出优、良评价者占调查对象的75 % ,评价为差者占 2 5 %。结论 :护士应根据不同层次患者的需求进行护理服务 ,以不断提高住院患者的满意度。
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| 关 键 词： | 病人 满意 病人医疗护理 |
| 文章编号： | 1006-7256(2004)02-0084-02 |
| 修稿时间： | 2003年9月29日 |
Investigation and analysis about inpatients' satisfactory degree about nursing |
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| HAN Yong-yi,MU Yuan-fen,WANG Ping-fang.Investigation and analysis about inpatients'''' satisfactory degree about nursing[J].Journal of Qilu Nursing,2004,10(2):84-85. |
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| Authors: | HAN Yong-yi MU Yuan-fen WANG Ping-fang |
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| Abstract: | Objective:To investigate for patients' need and improve their satisfactory degree.Method:497 inpatients had been investigated for their satisfactory degree through questionaire.Result:75 were expressed excellent or good.25% unsatisfactory.Conclusion:Nurses should meet patients' various need,improve their nursing standard. |
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| Keywords: | Patient Satisfactory Patients medical nursing |
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