| 平衡记分卡在急诊科绩效管理中的应用 |
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| 引用本文： | 马利,Pei Likun. 平衡记分卡在急诊科绩效管理中的应用[J]. 现代医院管理, 2008, 6(4): 6-9 |
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| 作者姓名： | 马利 Pei Likun |
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| 作者单位： | 新疆石河子大学医学院第一附属医院,新疆石河子,832008 |
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| 摘 要： | 基于平衡记分卡理论，分析了某院急诊科绩效管理现状，确定了急诊科的战略目标和科室绩效目标，提出了改进措施，设计了绩效衡量指标，通过实施，取得了一定效果。建议科室绩效管理应用平衡记分卡，应注重全员理念的转变，领导参与，有效沟通和管理团队的合作，同时强调配套的薪酬分配措施和有效的信息系统的建立是保证平衡记分卡应用的关键。
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| 关 键 词： | 急诊科 绩效管理 平衡记分卡 |
The Application of Balanced Scorecards in Performance Management of Emergency Department |
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| Ma Li,Pei Likun. The Application of Balanced Scorecards in Performance Management of Emergency Department[J]. Modern Hospital Management, 2008, 6(4): 6-9 |
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| Authors: | Ma Li Pei Likun |
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| Affiliation: | Ma Li,Pei Likun Centreor China Studies,La Trobe University,VIC3086,Australia |
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| Abstract: | According to the theory of balanced scorecards,the writers of the article analyzed the present situation of performance management in emergency department of a hospital,set up the strategic goal and performance goal in emergency department,put forward the measures for improvement,and designed the performance measure index,which advanced fruitfully after the practice.To apply the balanced scorecards for performance management,the department is advised to pay attention to the change of ideas of staff members,... |
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| Keywords: | Emergency department performance management balanced scorecard |
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