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| 基于信息技术的门诊流程改造实践与探讨 | |
| 引用本文： | 杨国斌,易学明,李晓华,毛琦敏,干振华.基于信息技术的门诊流程改造实践与探讨[J].医学研究生学报,2005,18(12):1122-1124. |
| 作者姓名： | 杨国斌 易学明 李晓华 毛琦敏 干振华 |
| 作者单位： | 1. 南京军区南京总医院,医务部,江苏南京,210002 2. 南京军区南京总医院,院部,江苏南京,210002 3. 南京军区南京总医院,门诊部,江苏南京,210002 4. 南京军区南京总医院,信息科,江苏南京,210002 5. 南京军区南京总医院,药品科,江苏南京,210002 |
| 基金项目： | 江苏省医院管理学会课题基金资助项目（批准号：JHA2005-002） |
| 摘 要： | 目的：通过对某医院门诊流程改造的实践研究,探讨基于医院信息系统的门诊流程改造的方法和作用. 方法：利用信息技术对现有流程进行重组,减少环节、分流“高峰”、解除“瓶颈”、构建方便、快捷、优质、高效、低耗的门诊新流程. 结果：门诊流程得到明显优化,提高了工作效率和病人满意度. 结论：门诊流程改造必须坚持“以人为本”的指导思想,以信息技术为手段,敢于打破常规,创新诊疗模式,加强科学管理,确保服务质量. |
| 关 键 词： | 门诊流程 信息技术 改造 |
| 文章编号： | 1008-8199（2005）12-1122-03 |
| 收稿时间： | 2005-10-24 |
| 修稿时间： | 2005-10-30 |
Improvement and discussion on outpatient service process in informational technology |
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| YANG Guo-bin,YI Xue-ming,LI Xiao-hua,MAO Qi-min,GAN Zhen-hua.Improvement and discussion on outpatient service process in informational technology[J].Bulletin of Medical Postgraduate,2005,18(12):1122-1124. | |
| Authors: | YANG Guo-bin YI Xue-ming LI Xiao-hua MAO Qi-min GAN Zhen-hua |
| Institution: | 1. Department of Medical Affairs ; 2. Office of the Hospital ; 3. Department of Outpatient ; 4. Department of Informatics; 5. Department of Pharmacy, Nanjing General Hospital of Nanjing Military Command, PLA, Nanjing 210002, Jiangsu, China |
| Abstract: | Objective:In the view of research on outpatient service process of a compositive hospital,the advanced method and its effects to improve the outpatient service process by informational system were discussed.Methods:The outpatient informational system is closely related to the process rebuilding.Results:It is necessary to reunite the existing process by informational technology in order to dicease the units,shunt the peak,get rid of the stricture and improve the efficency.And more a new outpatient service process being convenient,quick,good,sufficient and with low-consume should be established. Conclusion:We must hang on the guildline of "based on humanity",and break off the traditional mode,achieve the advanced mode,improve the scientific management,ensure the service quality which based on informational technology. |
| Keywords: | Outpatient service process Informational technology Rebuilding |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ | |