| 医院信息化建设有利于改善医患关系 |
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| 引用本文： | 余开焕,余红松,马鹏.医院信息化建设有利于改善医患关系[J].中国数字医学,2014(11):106-108. |
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| 作者姓名： | 余开焕 余红松 马鹏 |
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| 作者单位： | 武汉大学人民医院,湖北省武汉市武昌区解放路238号430060 |
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| 摘 要： | 医患沟通不充分、医院传统服务流程效率低下和信息不对等引发的医患间缺乏信任是导致医患关系紧张的重要因素。医院信息化建设通过服务流程再造、实时质量监控和信息公开等一系列举措，能够增进医患互信，提高医疗服务效率，提升医疗服务水平，在一定程度上改善医患关系。
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| 关 键 词： | 医院信息化 医患关系 流程再造 |
Hospital Information Construction Help to Improve the Physician-patient Relationship |
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| YU Kai-huan,YU Hong-song,MA Peng.Hospital Information Construction Help to Improve the Physician-patient Relationship[J].China Digital Medicine,2014(11):106-108. |
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| Authors: | YU Kai-huan YU Hong-song MA Peng |
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| Institution: | ( Renmin Hospital of Wuhan University, Wuhan 430060, Hubei Province, P.R.C.) |
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| Abstract: | Inadequate communication between paramedics and patients, low efficiency of the traditional medical service and physician-patient mistrust from information imbalance contribute to tension relations between medical personnel and the patients. The rapid development of hospital information is changing the situation, constructing a platform for medical service process transformation, real-time medical quality supervision and information open .Hospital information betters doctor-patient relationship by increasing mutual trust between doctors and patients, improving the work efficiency and medical quality. |
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| Keywords: | hospital information physician-patient relationship process transformation |
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