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离退休干部网络护理服务流程研究与实践
引用本文:惠菊芬.离退休干部网络护理服务流程研究与实践[J].解放军医院管理杂志,2010,17(10):979-980.
作者姓名:惠菊芬
作者单位:解放军第455医院护理部,上海200052
基金项目:全军医药卫生科研基金A类课题
摘    要:目的探索在网络医学服务平台下,建立离退休干部网络护理服务流程,提高离退休干部生活质量。方法围绕"四全一零",研究离退休干部护理服务流程,创新离退休干部护理服务模式。结果丰富离退休干部护理服务的内容和形式,离退休干部能在网络家庭病房落实一般治疗,提升干休所护理人员服务能力。结论网络护理服务平台提高了离退休干部家庭护理的有效性,赢得离退休干部的广泛好评;缓解了医院干部病房床位紧张的矛盾;为创新护理服务模式,拓展护理服务内涵提供保证。

关 键 词:网络医疗  离退休干部  护理服务  流程

Network Nursing Care Process of Veteran Cadres
HUI Ju-fen.Network Nursing Care Process of Veteran Cadres[J].Hospital Administration Journal of Chinese People's Liberation Army,2010,17(10):979-980.
Authors:HUI Ju-fen
Institution:HUI Ju-fen(Nursing Department,No.455 Hospital of PLA,Shanghai 200052)
Abstract:Objective To establish a veteran network care process and improve the quality of life of veteran by web services platform.Methods To establish the veteran care service model by studying veteran care processes around the "four full and one zero".Results Network care process enrich the content and form of veteran care processes and enhance the nursing service ability of retired cadres,veteran can got the general treatment in network home wards.Conclusions Web services platform can improve the effectiveness of home care,It won the veteran wide acclaim and resolve the shortage of hospital cadres ward bed.It provides a strong guarantee for innovating nursing service model and expanding the content of nursing services.
Keywords:network health care  veteran  nursing care  process
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