临床护士工作家庭冲突及应对方式对工作满意度的影响

目的:了解临床护士工作家庭冲突、应对方式和工作满意度的现状,并探讨三者之间的关系。方法:便利抽取2所医院578名临床护士。采用护士一般人口情况调查表、工作家庭冲突量表、应对方式量表和护士工作满意度量表进行调查。结果:临床护士工作家庭冲突处于较高水平,工作影响家庭高于家庭影响工作,且差异具有统计学意义(P<0.001);工作满意度均分为(2.88±0.46)分,得分最低的维度为薪酬;护士应对方式6个维度得分由高到低为:问题的解决、正面认识、行为摆脱、寻求社会支持、缓解情绪困扰、回避与自责;工作家庭冲突、问题的解决、寻求社会支持、回避与自责显著影响工作满意度(P<0.01)。结论:鼓励护士积极解决问题和寻求社会支持是降低工作家庭冲突、提高工作满意度的正性激励措施。

The relationship among work-family conflict, coping styles and job satisfaction of staff nurses

Objective： To investigate the status of work-family conflict, coping styles and job satisfaction of clinical nurses, and to explore the relationships among them. Method： A total of 578 clinical nurses were recruited in this study by convenience sampling method. Then they were investigated by work-family conflict, coping styles and job satisfaction scales. Results： The level of work-family conflict of clinical nurse was high. Work had more influence on family than family＇s influence on work. The score of job satisfaction was （2.88±0.46）, while salary satisfaction got the lowest score. The order of dimension score in coping style from high to low were as follows： problem solving, positive reinterpretation, behavioral disengagement, seeking social support, emotional disturbance relieving and avoidance or self-blame. The work-family conflict, problem solving, Social support, avoidance or self-blame were significantly correlated with job satisfaction. Conclusion： Encouraging nurses to seek social support and solving-problem may reduce their work-family conflict and improve job satisfaction.