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Understanding Patient Perceptions of the Electronic Personal Health Record
Affiliation:1. School of nursing, College of Nursing, Taipei Medical University, Taipei, Taiwan;2. Graduate Institute of Information Management, National Taipei University, Taipei, Taiwan;3. School of Health Care Administration, College of Management, Taipei Medical University, Taipei, Taiwan
Abstract:Nurse practitioners are being asked to implement meaningful use initiatives including electronic personal health records (PHRs), yet little research has been done on the usability of the systems from a patient perspective. This qualitative study identified patient perceptions and barriers to the use of the PHR. Four themes were identified: access issues, perceived value of the PHR, potential usability, and security issues. Specific patient issues were those around the use of technology and health literacy issues. Nurse practitioners have an opportunity to work with patients and health information technology staff to address these issues and improve patient engagement through the use of PHRs.
Keywords:electronic health record  nurse practitioner  patient engagement  personal health record  primary Care
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