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| 我国医院流程重组的应用研究进展 | |
| 引用本文： | 何媛,薛迪,王珏,周满英. 我国医院流程重组的应用研究进展[J]. 医学与社会, 2012, 25(6): 49-51 |
| 作者姓名： | 何媛 薛迪 王珏 周满英 |
| 作者单位： | 1. 复旦大学附属妇产科医院,上海,200011 2. 复旦大学公共卫生学院,上海,200032 3. 上海中医药大学,上海,201203 |
| 摘 要： | 目的和方法:通过文献研究,分析2001-2011年我国医院流程重组的应用状况、经验和存在的问题,为医院流程的转变和研究提供参考。结果:53.5%的流程重组发生于门急诊领域;流程重组中使用的前3位干预措施分别为服务整合、计算机信息系统的优化、流程组织或流程顺序的改变。结论:流程重组需重点关注管理层的支持、信息和交流系统的构建、功能的横向整合、团队建设和科学考核评估体系的建立。 |
| 关 键 词： | 医院管理 流程重组 应用 |
An Application Research of Hospital Business Process Reengineering(BRP) |
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| Affiliation: | He Yuan et al Maternity Hospital of Fudan University,Shanghai,200011 |
| Abstract: | Objective and Method:A literature research of process-oriented articles,published between 2001 and 2011,was performed to provide reference for hospital process transformation and research by analyzing the situation,experiences and problems of Hospital BRP.Result:53.5% BRP happened in outpatient and emergency departments,top 3 BRP prevention were:integration of services,optimization in computer systems,changes in process sequences or organization of processes.Conclusion:Management support,the construction of information and communication system,horizontal function integration,team building and scientific assessment system are key factors of BRP,to which we should pay close attention. |
| Keywords: | Hospital management Business Process Reengineering Application |
| 本文献已被 CNKI 万方数据 等数据库收录！ | |