How can leadership influence the quality ofcare in a health-care organization? |
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作者姓名: | Li-Yuan Xing Jing-Hui Song Fan Yan |
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作者单位: | Department of Nursing Research Center;Department of Dermatology |
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摘 要: | Objective:This study focuses on how leadership could influence the quality of care in a health-care organization.Methods:The concept of leadership and quality are analyzed.In addition,issues concerning how leadership can influence quality of care through the effect on the organizational culture and the engagement of both nurses and patients are discussed.Results:Leadership is the pivotal factor in the improvement of quality through the effect on the organizational culture and the engagement of both nurses and patients.Conclusions:Leadership can influence the quality of care directly and indirectly.The organization and the leaders should know the importance of effective leadership to a better work environment,facilitate the implementation of the new mode of nursing,and provide best services to the patients.
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关 键 词: | LEADERSHIP QUALITY of care ORGANIZATIONAL culture STAFF ENGAGEMENT patient ENGAGEMENT |
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